Refund policy

Our Return Policy

• If you are not happy with your order, you may return it for a refund or store credit within 30 days of the delivered date.
• You can start your return in your order history and create a return label.
•  We will not accept any returns after 30 days.
• Items must be in the same condition as it was received, not used or altered in any way.
• Returned items must be unused, unworn and unwashed (free of any stains from dirt, makeup, odor, pet fur, deodorant, or wear)
• Please send back in a good packaging with a tracking number, lost packages without proof of receipt will not be given refund.
• Please allow us 3-5 business days for return processing. You will receive the refund in your same payment account that you used for purchasing.  
• Original shipping fees are non- refundable. 

 

Additional Return Information for INTERNATIONAL, APO/FPO Box addresses. 

• We do not cover return shipping for International, Puerto Rico, APO/FPO addresses. Please send the items to our Los Angeles address: 1458 S San Pedro Street, Unit 304 Los Angeles, CA 90015.
• Include your invoice in the return package.
• Please allow us 3-5 business days for the return to be processed.
• We are not able to process exchanges for International orders.

Please feel free to ask any questions by emailing us 24/7 at info@shoplovingpeople.com.